Refund Policy

Refund Policy – Bytevid

Last Updated: 02/04/2025

At Bytevid, we strive to provide a seamless and satisfying experience for all our users. If you're not fully satisfied with a purchase, this policy outlines the conditions and process for requesting a refund.

  1. Eligibility for Refunds

Refunds may be issued under the following conditions:

  • Unused or Defective Services: Refunds are available for services that have not been used or did not perform as expected.
  • Refund Request Period: Requests must be submitted within 14 days of the original purchase date.
  • Non-Refundable Items: Digital goods, promotional credits, and gift cards are non-refundable unless required by law.
  1. When You May Qualify for a Refund

You may be eligible for a refund if:

  • The purchased service did not function as promised.
  • Technical issues prevented you from using the service.
  • You were charged incorrectly.
  1. How to Request a Refund

To submit a refund request, follow these steps:

  1. Contact Support: Email support@bytevid.com with the subject line: Refund Request.
  2. Provide Necessary Details:
    • Your full name and the email linked to your Bytevid account.
    • The transaction ID or proof of purchase.
    • A brief explanation of why you are requesting a refund.
  3. Review Process: Our team will review your request and respond within 5-7 business days.
  1. Refund Processing
  • Approved refunds will be issued back to your original payment method.
  • Processing times vary based on your bank or payment provider but typically take 5-10 business days.
  1. Policy Updates

We reserve the right to update this Refund Policy at any time. Changes will be posted here with a revised Last Updated date.

Need Assistance?

For questions regarding this policy, reach out to support@bytevid.com.